Client Operations is responsible for the quality and control of client onboarding and lifecycle servicing. As a KYC Analyst, you will run KYC/CDD checks and maintain client files to the standard expected in a Cyprus Investment Firm (CIF): consistent application of policy, clear evidence, and escalations that are timely and well-documented.
This is a role for someone who is comfortable working with rules, documentation, and judgement calls — and who does not cut corners when deadlines are tight.
Job Responsibilities
- Perform KYC/CDD for individuals and legal entities in line with the firm’s policies and CIF expectations: identification/verification, UBO analysis, control structure, and supporting evidence.
- Complete AML screening checks (sanctions, PEP, adverse media) and document clear outcomes, rationale, and next steps.
- Apply risk-based thinking when reviewing files: identify higher-risk cases and escalate promptly with a clear summary of concerns and proposed actions.
- Ensure files are complete and audit-ready: consistent recordkeeping, clear version control of documents, and traceable approval outcomes.
- Support periodic reviews and KYC refresh activities, including triggering events and remediation of missing/expired documentation.
- Liaise with clients (directly or via Client Operations colleagues) to request missing information and explain documentation requirements clearly and professionally.
- Support internal controls around onboarding approvals, exceptions, and sign-off routines, including maintaining logs and trackers where required.
- Contribute to improving onboarding workflows by flagging recurring issues (documentation quality, turnaround times, unclear requirements) and proposing practical fixes.
What good looks like in the first 3–6 months
- Your files are consistently complete and easy to review: evidence is there, decisions are documented, and approvals are traceable.
- Escalations are timely and useful: stakeholders get the risk, the context, and what decision is needed without back-and-forth.
- KYC refresh and remediation work becomes more predictable: fewer overdue files and fewer repeat requests to clients.
Key Topics
- KYC/CDD fundamentals for individuals and legal entities
- Risk-based approach and customer risk assessment concepts
- AML screening concepts (sanctions, PEP, adverse media)
- Source of funds / source of wealth basics (role-dependent)
- Client file quality, evidence and audit trail discipline
- Escalation and approvals in controlled onboarding processes
Qualifications
- Relevant experience in KYC/CDD within a regulated environment (CIF / bank / EMI / PSP / investment firm preferred).
- Comfortable reviewing corporate structures (shareholding, directors, UBOs) and documenting conclusions clearly.
- Experience performing AML screening checks and documenting outcomes and rationale.
- Strong attention to detail and documentation discipline; understands what “audit-ready” means in practice.
- Clear written and spoken communication in English; able to request information from clients without confusion.
- Practical judgement: able to balance delivery needs with control requirements and escalate when something does not make sense.
- Comfortable working on-site in Limassol in an operations environment with deadlines.
Other skills
- Structured, methodical working style and ability to manage multiple open cases.
- Ability to be firm with requirements while staying professional with clients and internal stakeholders.
- Comfortable working with checklists, policies and process changes without losing quality.
How to apply
Apply with your CV (LinkedIn optional). A short note is welcome, but not required.
